Sync status
See what has gone to Tally and the government portal, what is waiting, and what failed and why.
Open Reports → MDTSS Sync Status. It covers both Tally and the government portal.
#The totals
One row per kind of message (Tally.PostVoucher, Government.SubmitWeighment) and status:
| Status | Meaning |
|---|---|
| Pending | Waiting its turn. It will be sent automatically. |
| Sent | Delivered. |
| Failed | It didn't work this time (for example Tally was closed). It retries on its own. |
| Dead-lettered | It kept failing and stopped retrying. Fix the cause, then press Retry. |
#Needs attention
Each problem entry shows What (for example Tally.PostVoucher — Sale 6), Status, Tries, Next try and the Reason in plain words. The reason tells you what to fix, such as No connection could be made to localhost:9000 (Tally isn't open or the port is wrong).
- Fix the cause (open Tally, correct the port, restore internet).
- Press Retry on one entry, or Retry all.
Nothing is lost while something is down. Entries wait until they can be sent.
The Tally Sync and Govt Sync buttons in the top bar also tell you the result as soon as you press them.